What kind of material are the T-Shirts made of?
What if I want a different kind of shirt?
I have a great idea for a shirt. How can I get one?
So, how do I get a free shirt?
What if I don't want my free shirt to be my own design?
Can I pay by check or money order?
Do I have to pay for shipping?
How much is shipping?
What is your return policy?
What forms of payment do you accept?
What is your privacy policy?

What kind of material are the T-shirts made of?
All our T-shirts are lightweight 100% cotton. Material may vary on Custom Shirts if you request a style other than T-Shirt. This information will be included in our Price Quote.
 
What if I want a different kind of shirt?
We offer many different styles of clothing upon request. Our most popular are the Camisole Tank Tops made of 100% cotton in black, white and pink; Sleeveless tees in black or white, and Babydoll T-shirts in black, white, kelly green, pink, red, navy, azalea or sky blue. To request a price quote for a Stagehand Tees design on a Camisole Tank Top, Sleeveless Tee or Babydoll, a different color or even a different style of shirt, fill out our Request Form. You can also visit our Products Page to see all of the different shirt types and colors we offer.
 
I have a great idea for a shirt and I don't see it here. How can I get one?
We can make a custom shirt just for you! Describe it to us on our Custom Shirt page and we'll send you a picture and price quote. Your design may even get added to our shop and win you a free shirt!
 
So, how do I get a free shirt?
If you submit a design and we add it to the Stagehand Tees shop, we will send you your Custom Design for free. All submissions will receive an email with a link to our Preview And Order Form, where you can view your Custom Design and purchase it. This does not mean your Custom Design has been added to our Shop. You will receive a second email notifying you if your Custom Design has been added to our Shop. At that time, a thumbnail image of your Custom Design will be placed in whatever category page is appropriate for your Custom Design so that all our visitors can also view and purchase one. It is this thumbnail image that everyone can see that means "added to our Shop". The Preview And Order Form does not mean your Custom Design has been added. We provide that page to you so that you can use our secure shopping cart to order your Custom Design.

Remember, not everyone is suggesting their Custom Designs for our Shop, some people just want one for themselves and we need to provide a way for everyone to be able to purchase their own Custom Designs. When you receive that second email, you will be asked to provide a shipping address, shirt size, and blurb about yourself to include in our Newsletter. This is how you will receive your Free T-Shirt.
 
It has been some time after I submitted my design and I've already purchased it as a custom shirt ... Now you tell me I get it free? What if I don't want 2 of them?
No problem, you can select another shirt of equal or lesser value as your free shirt.
 
I do not have a credit card. Can I pay by check or money order?
You can send a check or a money order if the payment is drawn in U.S. funds from a U.S. bank and made payable to Spreadshirt, Inc. Payment can be mailed to the following address:

Spreadshirt, Inc.
1572 Roseytown Road
Greensburg, PA 15601, USA

Please note all checks received will be converted to ACH (Automated Clearing House) transactions, and will be debited from your account. Your order will be processed once the transaction has cleared, which may take up to 5 business days.
 
Do I have to pay shipping?
Not for free shirts earned by submitting custom designs. Yes for all other purchases.
 
Speaking of shipping, how much, what service, etc?
The cost of shipping for all orders valued under less than $49.91 cost is $4.99 for shipping. Shipping for orders valued between $49.91 and $119.90 is $7.99. Shipping for orders valued between $199.91 and $169.90 is $9.99. Orders worth more than $169.90 are shipped for free.
 
Your order will be started during the next business day and may take up to two additional business days to ship.
 
Orders will be shipped within the United States and Canada via standard USPS postal mail for packages not exceeding 13oz. in weight which is normally one XL men's t-shirt. Packages in excess of 13oz. will be sent via USPS priority mail. Canadian orders are subject to custom's fees and delays. Packages, though shipped in 24-48 hours, may take up to 2-8 business days to arrive depending upon the workload of the postal service.
 
International orders will be shipped via Parcel Post Airmail. Shipping times to destinations around the world vary tremendously and may be subject to customs fees and delays.
 
Customs fees must be paid by the customer and are not included in the shipping costs charged by Spreadshirt.
 
Tracking for packages is not currently available for non-expressed shipments.
 
While we're at it, what about your return policy?
From time to time, despite strict quality control, mistakes can arise. Defective products will be exchanged without question, or returned for a full refund. If a product is returned based on a error that Spreadshirt, our printer, has made, we will pay any associated postage costs. Please make sure that parcels are correctly stamped. We will refund postage when we process your refund.
 
Please do not return goods without contacting us first. Please send an email with the order number and the problem to: service@spreadshirt.com. Spreadshirt will then work out the return process with you individually. The service department will report on the progress of the process.
 
And your payment policies?
At the moment, payment can be made, dependent on the country, by credit card (Visa, MasterCard, Amex, Diner) regional debit cards or pre-payment.
 
Production of the order will start as soon as your credit card payment has been authorised.
 
Pre-paid orders are processed by our payment service Bibit, which is directly connected to Spreadshirt. Please make sure to clearly note the payment date, so that we can process your order as paid and start production. Please note that we do not start production before payments have been processed, and that processing can take between 2-4 work days.
 
Since we're talking policies, what about your privacy policy? What are you going to do with my info on all those forms?
Names and email addresses gathered through our request forms are for members of Stagehand Tees to contact you regarding your request ONLY. We will never sell or give out that information. Our shopping cart is provided by a third party and their privacy policy is: